Terms of service

Terms & Conditions

Effective Date: July 18, 2026

PREAMBLE

Welcome to CosmicDoors. These Terms & Conditions govern your access to and use of CosmicDoors.com and all purchases made through the website.

By accessing, browsing, or placing an order on our website, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

If you do not agree with these Terms, please do not use our website.

CosmicDoors is a Sole Proprietorship business operating from Ghaziabad, Uttar Pradesh, India.

1. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least 18 years old.

  • You are legally capable of entering into binding contracts.

  • All information provided by you is accurate and complete.

2. PRODUCTS & PRODUCT INFORMATION

CosmicDoors makes every effort to display products accurately.

However:

  • Colors may vary slightly due to screen settings.

  • Product photographs are for illustrative purposes.

  • Minor variations in print placement, color tone, and finishing may occur.

Such variations shall not be considered defects.

3. PRICING

  • All prices displayed are in Indian Rupees (INR).

  • Prices include applicable taxes unless otherwise stated.

  • Prices may change without prior notice.

  • Pricing errors may result in order cancellation and full refund.

4. ORDER ACCEPTANCE

An order is considered accepted only after:

  • Payment verification,

  • Stock verification,

  • Successful processing by CosmicDoors.

Order confirmation emails do not constitute final acceptance.

CosmicDoors reserves the right to reject or cancel any order at its sole discretion.

5. PAYMENT METHODS

We accept payments through secure third-party payment gateways.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (COD)

Payment security is handled by authorized payment providers.

CosmicDoors does not store payment card information.

6. CASH ON DELIVERY (COD)

Cash on Delivery is available on eligible orders and serviceable pincodes.

CosmicDoors reserves the right to:

  • Disable COD for specific orders.

  • Restrict COD based on customer history.

  • Cancel COD orders suspected of fraud.

Repeated order refusals may result in permanent COD restriction.

7. SHIPPING

Shipping timelines are estimates only.

CosmicDoors shall not be responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Force majeure events

Complete shipping terms are governed by the Shipping Policy.

8. ORDER CANCELLATION

Orders may only be cancelled before processing begins.

Once an order enters:

  • Production,

  • Packaging,

  • Fulfillment,

  • Dispatch,

it cannot be cancelled.

CosmicDoors reserves the right to cancel orders due to:

  • Inventory shortages

  • Pricing errors

  • Fraud concerns

  • Address verification failures

  • Serviceability issues

9. RETURNS, EXCHANGES & REFUNDS

All return, exchange, and refund requests are governed by the Return & Exchange Policy available on our website.

Key points include:

  • No monetary refunds.

  • Approved claims are settled via exchange or store credit.

  • Size exchanges are subject to stock availability.

  • Shipping charges are non-refundable.

10. INTELLECTUAL PROPERTY

All content on CosmicDoors.com including:

  • Logos

  • Artwork

  • Graphics

  • Product designs

  • Product descriptions

  • Website design

  • Branding elements

are the exclusive property of CosmicDoors.

Unauthorized reproduction, copying, resale, modification, or commercial use is strictly prohibited.

11. PROHIBITED ACTIVITIES

Users shall not:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access.

  • Upload malicious code.

  • Interfere with website functionality.

  • Copy website content without permission.

  • Use automated bots or scraping tools.

Violation may result in account suspension and legal action.

12. USER CONTENT & REVIEWS

By submitting reviews, images, testimonials, or other content to CosmicDoors, you grant CosmicDoors a worldwide, royalty-free license to use such content for marketing and promotional purposes.

CosmicDoors reserves the right to remove content deemed inappropriate or misleading.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, CosmicDoors shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delivery delays caused by third parties

The total liability of CosmicDoors shall never exceed the purchase amount paid for the relevant order.

14. FORCE MAJEURE

CosmicDoors shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Earthquakes

  • Pandemics

  • Government actions

  • Transportation disruptions

  • Internet outages

  • Cyber attacks

15. PRIVACY

Your use of the website is also governed by our Privacy Policy.

By using CosmicDoors.com, you consent to the collection and use of information in accordance with our Privacy Policy.

16. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in:

Ghaziabad, Uttar Pradesh, India.

17. MODIFICATIONS TO TERMS

CosmicDoors reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any revised Terms.

Contact Information

CosmicDoors

Website: CosmicDoors.com
Email: support@cosmicdoors.com
Contact Number: 8796761303
Location: Ghaziabad, Uttar Pradesh, India.

BY USING COSMICDOORS.COM OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS.